Comment faire pour CONTACTER VITEOS depuis la SUISSE

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Reaching VITEOS Customer Service in Switzerland

VITEOS, a Swiss public utility company, provides electricity, gas, water, and waste collection to approximately 1.5 million people in the cantons of Neuchâtel, Jura, Vaud, and Fribourg.

Founded in 2016 through the merger of three local companies – Forces Motrices Neuchâteloises, Services Industriels Neuchâtelois, and Services Industriels Fribourgeois, Viteos aims to offer reliable, sustainable, and affordable energy services to its customers, while committing to reducing its environmental impact and promoting the energy transition.

Viteos offers a comprehensive range of energy products and services, including 100% renewable electricity from Swiss hydraulic energy and waste recovery, a variety of natural gas products tailored to customer needs, the supply of drinking water, wastewater management, as well as the collection and treatment of customer waste.

As part of its commitment to the energy transition, Viteos invests in renewable energy production projects such as solar and wind energy. The company also supports its customers in this transition by providing advice and solutions to reduce their energy consumption.

Contacting VITEOS in Switzerland by phone

What is the phone number for VITEOS customer service in Switzerland?

If you wish to contact Viteos customer service by phone, dial the following number: +41 800 800 012. Viteos customer service is available from Monday to Friday from 8am to 5pm and on Saturdays from 8am to 4pm in Switzerland. Feel free to call them for any assistance you may need.


This phone number to contact Viteos customer service remains the same throughout Europe. If you require assistance, do not hesitate to dial +41 800 800 012 to get in touch with their dedicated team. They will be delighted to assist you.

How to write to VITEOS?

To contact VITEOS via a contact form, follow these steps:

  • Go to the official VITEOS website.
  • Look for the « Contact » or « Contact Us » section. This is usually found in the main menu of the website or in the footer.
  • Once on the contact page, you should find an online form titled « Contact Form » or something similar.
  • Fill in all the mandatory fields of the form. These fields may include your name, email address, the subject of your message, and a space to write your message.
  • Select the reason for your inquiry from the dropdown menu, if available. For instance, you may choose from options such as « General Information, » « Technical Support, » or « Content Proposal. »
  • Clearly compose your message in the designated area. Be as specific as possible, including any relevant information.
  • Before submitting the form, make sure to review the information you have provided.
  • Click the « Send » button to submit your inquiry.

After sending the form, expect to receive a response from the VITEOS team as soon as possible. Remember to check your inbox regularly, including the spam folder, in case VITEOS’s response is directed there.


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