Comment faire pour CONTACTER UPS depuis la SUISSE

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Reaching UPS customer service in Switzerland

United Parcel Service (UPS) Switzerland, a subsidiary of United Parcel Service, Inc., an American transportation and logistics company, was established in 1973 with its headquarters in Zurich. The company provides a wide range of transportation and logistics services, including express delivery, air transportation, maritime transportation, and ground transportation.

Established in 1973 as United Parcel Service (Schweiz) AG, UPS Switzerland started its operations with a small office in Zurich before rapidly expanding its network throughout Switzerland. In 1982, the opening of the first distribution center in Dietikon, near Zurich, was a crucial milestone, followed by the inauguration of the second center in Geneva in 1997.

Catering to a diverse clientele, including businesses, individuals, and governments, UPS Switzerland has established itself as a preferred partner for many Swiss companies, particularly those involved in e-commerce, manufacturing, and services.

Over the years, UPS Switzerland has experienced significant growth, marked by investments in its national network and the development of new services to meet the needs of its clientele. In 2006, the opening of the third distribution center in Lausanne consolidated this expansion, followed by the establishment of a fourth center in Basel in 2015.

UPS Switzerland offers a wide range of transportation and logistics services, including global express delivery. Among the services offered are UPS Next Day Air, UPS Second Day Air, UPS Ground, and UPS Worldwide Express. UPS Next Day Air ensures next-day delivery of packages, UPS Second Day Air delivers within two business days, UPS Ground delivers within three to five business days, and UPS Worldwide Express provides international delivery within 24 hours of shipment.

Contacting UPS in Switzerland by phone

What is the phone number of UPS customer service in Switzerland?

The phone number to contact UPS customer service remains the same across Europe, ensuring consistent accessibility for clients from various countries. Feel free to dial +41 (0) 44 200 41 00 to get in touch with their dedicated team, who are ready to assist you to the best of their abilities.


The phone number to reach UPS customer service remains unchanged throughout Europe, ensuring uniform accessibility for clients from different countries. Feel free to dial: +41 (0) 44 200 41 00 to get in touch with their dedicated team, who will be happy to assist you to the best of their abilities.

How to write to UPS?

To communicate with UPS customer service, you also have the option to do so 24/7 via the internal messaging system.

If you need assistance regarding a booking, cancellation, modification, or refund with UPS, follow these steps:

  • Visit the official UPS website.
  • Log in to your account or create one if necessary.
  • Access the help or support section, usually located in the persistent menu or at the bottom of the page.
  • Search for relevant topics related to your query, such as « booking, » « cancellation, » or « refund. »
  • Refer to relevant help articles to find an answer to your query.
  • Use the contact form or the provided contact details to send a message to the UPS support team.
  • Clearly describe your issue or request in your message and provide as many details as possible, such as your booking number or customer ID.

Then wait for a response from the UPS support team, who will provide you with additional instructions or directly resolve your issue.


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