Comment faire pour CONTACTER LA GARE DE NEUCHÂTEL depuis la SUISSE

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Reaching the customer service of NEUCHÂTEL RAILWAY STATION in Switzerland

The Neuchâtel Railway Station, located in Neuchâtel on the Pied-du-Jura line from Neuchâtel to Besançon via Le Locle and La Chaux-de-Fonds, has gone through several significant stages over the years.

Originally built in 1856 on the Numa-Droz square in the heart of the city, the first station was reconstructed in 1899 due to its insufficient size in response to the growth of railway traffic. Designed by the architect Gustave Moynier, the new station adopts a neoclassical style, characterized by a vast glass roof allowing natural light to penetrate. Its inauguration took place on May 1, 1899.

Over the years, the station has undergone several renovations. In 2016, a new entrance hall, designed by the Swiss architect Christian Hauert, was erected. This contemporary building in glass and concrete features an imposing mural depicting the history of the city of Neuchâtel.

As an essential railway hub for the canton of Neuchâtel, the station is served by trains from the Swiss Federal Railways (CFF), the SNCF, and other railway companies, offering connections to various destinations in Switzerland, France, and Germany.

The Neuchâtel Railway Station also plays a major role as a public transport hub for the city, accommodating trams, buses, and taxis. The customer service is widely appreciated, with the staff standing out for their friendliness and commitment to assisting travelers.

The station facilities include an information center providing details on schedules, fares, and available services. Additionally, the station offers a currency exchange bureau, luggage storage, and a nursery to meet the diverse needs of travelers.

Contacting NEUCHÂTEL RAILWAY STATION in Switzerland by phone

What is the phone number for the customer service of NEUCHÂTEL RAILWAY STATION in Switzerland?

If you need to contact the customer service of NEUCHÂTEL RAILWAY STATION by phone, please dial the following number: 0848 44 66 88. The customer service of NEUCHÂTEL RAILWAY STATION is available from Monday to Friday from 8:30 am to 7 pm and on Saturday from 9 am to 6 pm in France. Feel free to call them for any assistance you may need.


This phone number to contact the customer service of NEUCHÂTEL RAILWAY STATION remains the same throughout France. If you need assistance, do not hesitate to dial 0848 44 66 88 to get in touch with their dedicated team. They will be happy to help you.


To contact NEUCHÂTEL RAILWAY STATION via a contact form, follow these steps:

  • Go to the official website of NEUCHÂTEL RAILWAY STATION.
  • Look for the section « Contact » or « Contact Us ». It is usually located in the main menu of the site or in the footer.
  • Once on the contact page, you should find an online form titled « Contact Form » or something similar.
  • Fill in all the required fields of the form. These fields may include your name, email address, the subject of your message, and a space to write your message.
  • Select the reason for your inquiry from the drop-down menu, if available. For example, you could choose from options such as « General Information », « Technical Support », or « Content Proposal ».
  • Clearly compose your message in the designated area. Be as specific as possible, including any relevant information.
  • Before submitting the form, make sure to review the information you have provided.
  • Click the « Send » button to submit your request.

After submitting the form, expect to receive a response from the NEUCHÂTEL RAILWAY STATION team as soon as possible. Remember to check your inbox regularly, including the spam folder, in case the response from NEUCHÂTEL RAILWAY STATION is directed there.


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