Comment faire pour CONTACTER LA GARE DE BÂLE depuis la SUISSE

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Reaching out to customer service at BASEL RAILWAY STATION in Switzerland

Basel Railway Station, also known as Bahnhof Basel SBB in German, serves as a major railway hub located in the heart of Basel, Switzerland. Operated by the Swiss Federal Railways (SBB), it opened on 1st November 1854, simultaneous with the launching of the railway line connecting Basel to Olten.

The initial building was designed by the German architect Paul Bodmer, an edifice in neo-Renaissance style. However, in 1907, the station underwent reconstruction, resulting in the current design by the Swiss architect Otto Rudolf Salvisberg.

As a major European hub, Basel Railway Station is served by various trains, including InterCity, InterRegio, RegioExpress, and Regio, as well as international trains connecting Germany, France, Italy, and Austria. It also serves as a terminus for suburban trains S1, S2, S3, and S4.

Conveniently located in the center of the city of Basel, the station offers easy accessibility by foot, bike, or public transportation, with paid parking options for cars and motorcycles.

Basel Railway Station offers a range of services, including SBB ticket counters, SBB ticket vending machines, luggage lockers, a currency exchange office, ticket sales for local buses, as well as restaurants, cafes, and shops, including a shopping center.

Beyond its essential role as a transport center, Basel Railway Station also represents a significant commercial hub for the region, attracting local, national, and international travelers. Additionally, it remains a popular gathering place for Basel residents.

Contacting BASEL RAILWAY STATION in Switzerland by phone

What is the phone number for customer service at BASEL RAILWAY STATION in Switzerland?

If you wish to contact the customer service at BASEL RAILWAY STATION, you can do so from Monday to Friday from 8:00 am to 8:00 pm and on Saturday from 9:00 am to 6:00 pm by dialing the following number: 0848 44 66 88. Make sure to have your reservation number or your customer account information at hand to facilitate the processing of your request.

The toll-free phone number for BASEL RAILWAY STATION from Switzerland is: 0848 44 66 88

The toll-free phone number for Basel Railway Station from Switzerland is: 0848 44 66 88. Feel free to get in touch with the available agents for assistance in case of questions or need for help.


To reach Basel Railway Station, follow these simple steps:

  • Visit the website of Basel Railway Station. At the bottom of the homepage, look for a link titled « Customer Service » and click on it to access the contact page.
  • On this page, fill out the dedicated online form for Basel Railway Station’s customer service.
  • Be sure to complete all mandatory fields of the form, such as your name, email address, the subject of your request, and compose your message in the designated area.
  • Once the form is properly filled out, press the « Send » button to submit your request.

Generally, the customer service at Basel Railway Station responds promptly to assist you in resolving your issue or to answer your questions. Also, check the help section accessible from the site’s persistent menu, where you can find answers to many questions.


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