Comment faire pour CONTACTER GROUPE MUTUEL depuis la SUISSE

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Reaching out to the customer service of GROUPE MUTUEL in Switzerland

GROUPE MUTUEL, a Swiss insurance company, offers a wide range of products and services, including basic insurance, supplemental insurance, pension, and professional pension. Established in 1993, the company operates throughout Switzerland.

The origins of GROUPE MUTUEL date back to 1993, resulting from the merger of three renowned Swiss insurance companies: Swiss General Insurances (AGS), established in 1827; Trade and Industry Insurances (ACIG), founded in 1868; Vaudoises Mutual Insurances (AMV), created in 1886. The newly formed entity adopted the name GROUPE MUTUEL, symbolizing its commitment to providing personalized insurance solutions and meeting the needs of its clientele.

Over the years, GROUPE MUTUEL has experienced sustained growth, becoming the fourth largest insurer in Switzerland in 2023, providing coverage for over 1.3 million individuals.

GROUPE MUTUEL offers a variety of insurance products and services, including basic insurance covering major medical expenses, and supplemental insurance covering additional costs such as those related to eyeglasses, prostheses, maternity, and alternative medicine. The company also provides pension solutions aimed at building retirement capital or coping with unforeseen events such as death or disability.

Committed to excellent customer service, GROUPE MUTUEL has a multilingual team, accessible 24/7, demonstrating its dedication to effectively and personally meeting the needs of its clientele.

Contacting GROUPE MUTUEL in Switzerland by phone

What is the phone number for GROUPE MUTUEL’s customer service in Switzerland?

Indeed, GROUPE MUTUEL provides its customer service to address all your inquiries, whether pertaining to your subscriptions, service information, or any other requests. You can reach the dedicated team at +41 848 803 111, from Monday to Friday from 8 am to 8 pm and on Saturday from 9 am to 6 pm.


This number remains the same throughout Europe, ensuring uniform accessibility for clients from different countries. Feel free to dial  +41 848 803 111 to get in touch with their dedicated team, ready to assist you to the best of their abilities.

How to write to GROUPE MUTUEL?

For any written correspondence with GROUPE MUTUEL, follow these steps:

  • Access GROUPE MUTUEL’s website and click on the « Contact » button in the footer.
  • Select the relevant subject regarding your issue or concern from the dropdown menu.
  • Choose the appropriate subtopic on the following page. If available, select the « Contact us » or « Write to us » option.
  • Fill out the online form with your name, email address, account number (if applicable), and a detailed description of your issue or concern.
  • Click the « Send » button to submit your email.

The customer service team at GROUPE MUTUEL will review your email and endeavor to respond to you as soon as possible. Although the volume of emails is high, be assured that GROUPE MUTUEL is committed to providing exceptional customer service and promptly and efficiently resolving your issues. If you cannot find the online contact form, do not hesitate to contact GROUPE MUTUEL by phone, especially if your needs require immediate assistance.


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