Comment faire pour CONTACTER GLOBUS depuis la SUISSE

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Getting in touch with GLOBUS customer service in Switzerland

The Globus adventure began in 1892 when the brothers Theodor and Josef Zwicky opened a small textile store in Zurich. Their ambition and keen sense of commerce quickly propelled the company to success.

In 1907, the store transformed into a modern department store, offering a wide selection of products under one roof – a true revolution for the time. This innovative approach attracted crowds and helped establish Globus’s reputation as a pioneer in retail in Switzerland.

Quality is at the heart of Globus’ DNA. The brand has always been committed to offering exceptional products to its customers, rigorously selecting its suppliers and collaborating with renowned designers and manufacturers.

This commitment results in a rich and varied offering, covering all areas of lifestyle: clothing for men, women and children, fashion accessories, beauty, home decor, stationery, etc.

Globus is also a strong advocate of innovation, never hesitating to explore new technologies and experiment with new concepts to enhance the customer experience.

The brand was thus one of the first in Switzerland to offer a mail order service, an online shopping website, and a mobile application, allowing its customers to enjoy its products and services anytime, anywhere.

Deep local roots and thoughtful expansion:

Globus is proud of its Swiss roots and is committed to supporting the local economy. The company works closely with Swiss suppliers and artisans to offer authentic and quality products.

The expansion of the brand has also been thoughtful, favoring strategic locations in the main cities of Switzerland, such as Geneva, Lucerne, and Berne. Each new Globus store is designed to seamlessly integrate into its environment and offer a unique customer experience, in line with local expectations and needs.

Contacting GLOBUS in Switzerland by phone

What is the phone number for GLOBUS customer service in Switzerland?

Whether it’s information about your orders, questions about the products, or any other inquiry, you can contact Globus customer service at +41 22 510 36 16 or +41 21 510 60 15. Globus customer service is available from Monday to Friday from 8am to 8pm and on Saturday from 9am to 6pm.


This number remains the same throughout Europe, ensuring uniform accessibility for customers from different countries. Feel free to dial: +41 22 510 36 16 to get in touch with their dedicated team, who will be happy to assist you to the best of their ability.

How to write to GLOBUS?

To write to Globus, follow these steps:

  • Go to Globus’s website and click on the « Help » button located in the upper right corner of the page.
  • Select the topic that best matches your issue or concern from the drop-down menu.
  • Choose the appropriate sub-topic on the next page.
  • If available, select the « Contact us » or « Write to us » option.
  • Fill in the electronic form with your name, email address, your order number (if applicable), and a detailed description of your issue or concern.
  • Click the « Send » button to submit your email.

The Globus customer service team will receive your email and respond to you as soon as possible. It is important to note that Globus receives a high volume of emails every day, so it may take them some time to respond. However, they are committed to providing excellent customer service and will do their best to resolve your issue as quickly and efficiently as possible.


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