Comment faire pour CONTACTER COOP.CH depuis la SUISSE

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Reaching COOP.CH Customer Service in Switzerland

Founded in 1890 by a group of Swiss merchants, Coop started its operations as a consumer cooperative, aiming to provide high-quality products at affordable prices to its members.

The first Coop stores appeared in Zurich and Basel, quickly initiating rapid development. By the early 1900s, the company already had over 100 stores scattered throughout Switzerland.

Over the years, Coop continues its expansion and diversifies its activities, opening new points of sale, expanding its range of products and services, and venturing abroad.

Today, Coop ranks as the second-largest company in Switzerland, with an annual turnover exceeding 30 billion Swiss francs. With over 80,000 employees and a network of over 2,000 stores across the country, Coop offers a wide range of services to its customers.

Among these services is food distribution, making Coop the second-largest food retailer in Switzerland, offering a variety of products such as fruits, vegetables, dairy products, meat, fish, bakery and pastry products, frozen items, non-food products, health and beauty products. Coop also expands its offering to non-food products, including clothing, footwear, sports items, household goods, electronics, leisure products, and travel articles.

Coop remains committed to providing quality customer service, with a team of qualified professionals ready to address all customer queries or requests.

Contacting COOP.CH in Switzerland by Phone

What is the phone number for COOP.CH customer service in Switzerland?

If you wish to contact COOP.CH customer service in Switzerland, you can do so from Monday to Friday from 8:00am to 8:00pm and on Saturdays from 9:00am to 6:00pm by dialing the following number: 0848 888 444. It is recommended to have your order number or customer account credentials on hand to facilitate the processing of your request.


The free phone number for COOP.CH from Switzerland is: +41 848 888 444. For any questions or necessary assistance, do not hesitate to contact the available agents to help you.

How to write to COOP.CH?

To write to COOP.CH, follow these simple steps:

  • Go to the COOP.CH website.
  • At the bottom of the homepage, find a link titled « Customer Service » and click on it to access the contact page.
  • On this page, fill out the dedicated online form for COOP.CH customer service.
  • Make sure to fill in all the required fields of the form, such as your name, email address, the subject of your request, and write your message in the designated area.
  • Once the form is duly filled out, press the « Send » button to submit your request.

As a general rule, COOP.CH’s customer service responds promptly to assist you in resolving your issue or answering your questions. Remember to check the help section accessible from COOP.CH’s persistent menu, where you can find answers to many frequently asked questions.


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