Comment faire pour CONTACTER ALDI depuis la SUISSE

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Contacting ALDI’s customer service in Switzerland

Aldi Switzerland, a subsidiary of the German company Aldi Süd, established itself in Switzerland in 1997, now counting more than 235 stores. Positioning itself as the second largest grocery retailer in Switzerland, after Migros.

Founded in 1997 by Aldi Süd, Aldi Switzerland opened its first store in Geneva in April 1997, experiencing rapid growth with already over 100 stores by 2002.

Remaining faithful to its parent company’s hard-discount philosophy, Aldi Switzerland offers a wide range of quality products at competitive prices. This approach is based on streamlining operations, limiting product range, reducing staff, and utilizing effective sales techniques.

Offering a variety of food and non-food products, Aldi Switzerland distinguishes itself with its main focus on food products, while expanding its offering to beauty, hygiene, household cleaning, consumer electronics, and clothing products.

Known for its low prices, Aldi Switzerland maintains this competitiveness by making bulk purchases from selected suppliers and restricting distribution costs.

Contacting ALDI in Switzerland by phone

What is the phone number for ALDI’s customer service in Switzerland?

If you need to reach ALDI’s customer service, dial the following number from Monday to Friday from 8:00 AM to 8:00 PM and on Saturday from 9:00 AM to 6:00 PM: 058 211 08 00. For efficient assistance, please have your contract number or customer account information at hand.


Feel free to contact our available agents for any questions or assistance you may need. They are there to provide you with the support you may require. So do not hesitate to contact them in case of doubt or need for help.

How to write to ALDI?

To reach out to ALDI, follow these simple steps:

  • Go to the ALDI website. At the bottom of the homepage, look for a link titled « Customer service » and click on it to access the contact page.
  • On this page, fill out the online form dedicated to ALDI’s customer service.
  • Make sure to complete all mandatory fields in the form, such as your name, email address, the subject of your request, and write your message in the designated area.
  • Once the form is properly filled out, press the « Send » button to submit your request.

Generally, ALDI’s customer service responds promptly to assist you in resolving your issue or answering your questions. Also, check the help section accessible from the persistent site menu, where you can find answers to many questions.


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