Comment contacter Sanitas ?

• Are you interested in subscribing to a plan with Sanitas?
• Can you get in touch with an insurance agent by phone?
• What is the procedure for changing my insurance contract with Sanitas?
• Are you looking to contact your insurer to report a claim?

Below, you will find all the necessary information to reach this insurance company. Note that the contact details shared on this page have been verified.

Company Presentation and its Products

Sanitas is a health insurance fund. It has been in existence since 1958 and its main office is located in Zurich. With nearly 849,000 clients, it is one of the largest health insurers in Switzerland. This company operates throughout Switzerland. Its services are aimed at private clients and businesses.

For private clients, it offers basic insurance products with various models such as CallMed, family doctor, or HMO. It also offers other insurance products tailored to the needs of its policyholders: hospitalization insurance, other supplementary insurance, as well as insurance packages (travel, accident, illness, and assistance insurance), capital insurance in case of death or disability, insurance for alternative medicines, and many more.

Contacting Sanitas: How to Proceed?

Like any reputable large company, Sanitas provides a website for contacting them, scheduling an appointment, and learning more about the insurance products offered. Additionally, the site also allows you to contact the customer service through the form available on this page. To do so, simply fill in a few fields and compose your message.

Furthermore, making a phone call is also a very effective means of contact if you wish to receive a prompt response. Moreover, the company provides many phone numbers. Depending on the reason for your inquiry, you can call the following services:

• Advice hotline: 0844 150 150 (Monday to Friday, between 8:00 and 17:00)
• You have just arrived in Switzerland: 0800 22 88 44 22 (Monday to Friday, between 9:00 and 20:00)
• For policyholders in private and semi-private division: 058 344 50 00 (Monday to Friday, between 8:00 and 17:00)
• Medical advice: 0844 124 365 (24/7)
• Medbase MultiAccess: 0848 888 777
• Compact and Pediatrician: 0844 111 365
• Hotline for expectant mothers: 0844 110 110
• In case of emergencies, please call atl’étranger (Sanitas Assistance) : +41 44 446 47 47 (7 jours sur 7, 24 heures sur 24)

Pour certaines requêtes, il est plus judicieux de se rendre directement dans une agence Sanitas. Consultez cette page pour repérer les informations d’un bureau à proximité. 

Finalement, les réseaux sociaux sont également devenus un moyen de communication efficace. Suivez les profils de votre assurance pour rester informé des derniers événements. Vous pouvez aussi envoyer un message privé pour toute question ou observation. 

• Instagram : https://www.instagram.com/sanitas_ch/
• Facebook : https://fr-fr.facebook.com/sanitaskrankenversicherung
• YouTube : https://www.youtube.com/channel/UClUrWLP7C1D_q6wcSQKQgXQ
• Twitter : https://twitter.com/sanitas_ch?lang=fr
• LinkedIn : https://www.linkedin.com/company/sanitas-krankenversicherung/