- Are you looking to inquire about a Mazda vehicle model ?
- How to book a test drive with this automotive manufacturer?
- What is the phone number for Mazda’s customer service?
- How to reach the technical support of this automotive manufacturer?
Booking a test drive, inquiring about a model, seeking advice, reporting a technical issue… There are many reasons why customers contact Mazda. Need to reach the customer service but not sure how? Everything is explained in this article.
All about the Mazda brand
Mazda is a Japanese automotive manufacturer. The company has just celebrated its 100th anniversary. On this occasion, it has launched a limited edition across the entire Mazda range (2, 3, CX-3, CX-30, CX-5, MX-5), based on the features of the Mazda R360. As a reminder, Mazda stands out from others by the mass production of vehicles equipped with a rotary engine.
Among the flagship models of the brand, we can mention:
- Small and compact: Mazda 121, 323/Familia…
- Small models: AZ1, Spiano, AZ Wagon…
- Familial and road sedans: 626/Capella, 929/Luce…
- SUVs: Tribute, CX-3, CX-7
- Minivans: Premacy, Biante, MPV…
Contacting Mazda: customer service details
Requesting information, asking for a brochure, seeking assistance, reporting an issue, making a claim… Before getting in touch with customer service, you should first check the company’s website.
Some customers find the answer to their question on the FAQ page (Frequently Asked Questions) on the site. Comprehensive, it categorizes the Q&A into different sections: Mazda vehicles, Mazda parts and accessories, detailed technical characteristics of vehicles, design and technology principles, offers…
But that’s not all, the company also provides vehicle owners or drivers with MyMazda. It allows you to access vehicle data and consult information related to services performed on the vehicle. Information regarding warranty, breakdown assistance, or your personal data is also available.
To quickly chat with a live agent, customers can use Livechat. To access it, just click on the chat bubble at the bottom of the homepage. If an agent is available, you can get an immediate response.
Contact Mazda by phone
If you want a quick response, a phone call is the preferred contact method. To reach Mazda Switzerland’s customer service, simply dial +41 22 719 33 00.
Postal address
This automotive manufacturer also has a postal address, which is its headquarters in Switzerland: Mazda (Suisse) SA, Avenue des Morgines 12, 1213 Petit-Lancy. However, this communication method is not recommended, especially for urgent inquiries.
On social media
Social media has become an essential communication channel. Follow this automotive manufacturer’s pages to keep up with its latest news. Also, you can send a direct message if you have any questions or comments.
- Facebook: https://www.facebook.com/MazdaSwitzerland
- YouTube: https://www.youtube.com/user/MazdaSuisseSA
- Instagram: https://www.instagram.com/mazda_suisse/?hl=de
- Linkedin: https://www.linkedin.com/company/mazda-suisse-sa
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