Trouver Numéro en Suisse | Comment contacter Intras ?

Comment contacter Intras ?

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  • Are you seeking to reach the customer support of Intras Insurance to inquire about an offer?
  • Do you require its phone contact details to make changes to your contract?
  • Can a Intras customer advisor be contacted directly on social media?
  • How to use the contact form on the company’s website?

Are you asking the same questions? Discover without delay the presentation of the company Intras, and its contact details.

Company Presentation

Established in 1964 in Geneva, the health insurance fund Intras is part of the health insurance fund CSS since 2008. In 2014, Intras had 165,055 insured individuals according to the Federal Office of Public Health.

In the basic insurance, this company merged with Arcosana SA on January 1, 2022. As part of CSS health insurance, Arcosana offers interesting models in basic insurance. On the same day of the same year, Intras also merged with CSS Assurance SA in the supplementary insurance sector. This entity took over the supplementary insurance as is.

The mandatory insurance (basic insurance) is managed by Intras Krankenversicherung AG, while optional supplementary insurances are offered by Intras Versicherung AG.

At this health insurance fund, customers can also opt for alternative models for mandatory insurance such as Family Physician, Telmed, and HMO / GPV (family physician from a group medical practice or a network of physicians).

Contacting Intras: customer service by phone and online: how to proceed?

Trouver Numéro en Suisse | Comment contacter Intras ?

Looking for specific information about the Intras insurance company? Need to send a personalized message to an advisor? Require personalized advice on an offer? The best approach is to visit the CSS group website. This is the most effective way to find relevant information about Intras, and the page also allows you to access the contact form.

If the information on the website did not answer your question, it is preferable to choose other means of contact:

  • For any urgent queries, you can call the customer center at 058 277 11 11. The service is open during office hours, and you will be immediately contacted if the call is disconnected.
  • If you prefer written communication, you can contact the customer relations service by sending an email to the following address:
  • Another written alternative: send a registered letter with acknowledgment of receipt to the following address: Intras Assurance -maladie SA – Tribschenstrasse 21 – Postfach 2568 – 6002 Luzern.

Intras and Social Media

Finally, find the health insurance fund Intras on social media platforms such as:

  • Facebook:
  • Twitter:
  • YouTube:
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