- Want more information about the parcel delivery service?
- Is it possible to communicate with City express customer service by telephone?
- Want to know the status of your parcel delivery?
- How to get in touch with City express to report a problem?
Find out in the following lines what you need to know about City express, as well as the contact details to reach the company’s customer support.
Company overview and services
City express is a company specializing in express delivery services. It has been in this business for over 15 years. It offers various services, including:
- Internal mail distribution for companies;
- Confidential document transportation;
- Delivery of spare computer parts for major IT companies…
Delivery is done directly from hand to hand throughout Switzerland (parcel taxi). For certain locations, delivery is done in less than an hour, such as in Nyon (allow 45 to 60 minutes). What’s also noteworthy is that customers will receive a signed delivery proof with pick-up and delivery times. The company also provides insurance coverage of up to CHF 25,000 per transport.
Contacting City express: company’s contact details
Do you want to inquire about the delivery fee? Do you want to track the status of your parcel delivery? Whatever your reason for contacting, it is suggested to visit the company’s website for information.
Indeed, you will find numerous sections online regarding the delivery service, fees, and various delivery options.
However, the information on the website is general. Therefore, if you have a specific request, it is best to contact customer service. The Contact section on the website offers different options:
The first option you can choose is to send an email through the contact form on the website. You just need to fill in certain fields with your personal details (name, surname, telephone number, email address, etc.) and compose your message.
For any general information inquiries, a phone call is the preferred method of contact. Customer service can provide information about the various offers, fees, and delivery times. To reach them, simply dial: +0041 (0)21 69 107 69.
Furthermore, if you wish to send a supporting document, the company offers other more suitable communication channels. You can contact the responsible parties using the following details:
- Postal address: CITY EXPRESS, Olivier Rubichon, Sàrl Avenue des Baumettes, 9 1020 Renens
- Email address: contact@city-express-sarl.com
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