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How to Reach Out to SBB’s Lost and Found Service from Switzerland
The lost and found offices in every major train station are managed by the Swiss Federal Railways (SBB). SBB staff, passengers, or anyone finding lost items on trains, at stations, or in their vicinity, can hand them over to the lost and found office.
To deposit a found item, simply fill out a found item deposit form at the SBB lost and found office, providing a detailed description of the item. You also have the option to share your contact details so that the owner can reach out to you if needed.
If you lose an item on a train or at an SBB station, you can retrieve these items by contacting the lost and found office at the relevant station. You will be asked to provide a detailed description of the item and proof of ownership.
The SBB keeps found items for a year. If the item is not claimed during this period, it is put up for auction. The proceeds from these auctions are then donated to charitable causes.
Contacting SBB’s Lost and Found Service in Switzerland via Phone
What is the phone number for the SBB Lost and Found Service in Switzerland?
For any inquiries regarding your orders, product information, or any other assistance related to the SBB Lost and Found Service, feel free to contact the customer service at 0848 44 66 88. The dedicated team is available from Monday to Friday from 8 am to 8 pm and on Saturday from 9 am to 6 pm, ready to assist you.
The toll-free phone number for the SBB Lost and Found Service from Switzerland is: +41 848 44 66 88
This number remains constant throughout Europe, ensuring consistent accessibility for customers from various countries. Do not hesitate to dial 0848 44 66 88 to get in touch with their dedicated team, ready to assist you to the best of their abilities.
How to Contact the SBB Lost and Found Service via Email?
You also have the option of contacting the customer service of the SBB Lost and Found Service 24/7 via the internal messaging system.
- Visit the official website of the SBB Lost and Found Service.
- Log in to your account or create one if necessary.
- Access the help or support section, usually located in the persistent menu or at the bottom of the page.
- Search for related topics to your query, such as « lost items », « bookings », or « assistance ».
- Review relevant help articles to find an answer to your query.
- Use the contact form or the provided contact details to send a message to the support team of the SBB Lost and Found Service.
Clearly describe your issue or request in your message and provide as many details as possible, such as your reference number or any relevant information. Wait for a response from the support team of the SBB Lost and Found Service, who will provide additional instructions or directly resolve your issue.
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