Comment faire pour CONTACTER APPLE depuis la SUISSE

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Reaching APPLE’s customer service in Switzerland

Headquartered in Cupertino, California, Apple, a US multinational technology company, is well-known for its consumer electronics products, including iPhones, iPads, Macs, Apple Watches, and AirPods.

Since opening its first store in Switzerland in Geneva in 2008, Apple has expanded its presence with the opening of 13 other stores across the country, including establishments in Zurich, Basel, Lausanne, and Neuchâtel. The range of Apple products offered in Switzerland includes:

iPhone: These smartphones, operating on the iOS operating system, are known for their stylish design, powerful performance, and high-quality cameras.

iPad: The touch-screen tablets running on iOS are appreciated for their portability, long battery life, and wide range of applications.

Mac: Personal computers equipped with macOS are characterized by their elegant design, user-friendliness, and powerful performance.

Apple Watch: These smartwatches, operating on watchOS, stand out for their fitness tracking, notifications, and ability to make contactless payments.

AirPods: These wireless earbuds, compatible with Apple devices, appeal for their stylish design, comfort, and ease of use.

Apple is highly popular in Switzerland, ranking as the best-selling smartphone brand in 2022. The company is also sought after for its laptops, tablets, and smartwatches.

Contacting APPLE in Switzerland by phone

What is the phone number for APPLE’s customer service in Switzerland?

Whether it’s to get information about your orders, ask questions about products, or for any other inquiry, Apple’s customer service is available at 0800 00 1853. Available from Monday to Friday from 8am to 8pm and Saturday from 9am to 6pm, the dedicated team is ready to assist you.


This contact number remains the same throughout Europe, ensuring consistent accessibility for customers from various countries. Feel free to dial +41 800 00 1853 to reach their dedicated team, ready to help to the best of their abilities.

How to write to APPLE?

Open your web browser and go to Apple’s official website.

  • Sign in to your Apple account if you have one. Some contact forms may require a login for security reasons.
  • Explore the site to find the section dedicated to customer support or contact. This section may be located in the footer, the main menu, or in a help section.
  • In the « Support » section look for the contact form. It may be titled « Contact Form » or « Contact Us ».
  • Once you have found the form, fill in the required fields. This may include your name, email address, phone number, the subject of your request, and a text area to explain your issue or question.
  • Ensure that all the information you have provided is correct before submitting the form.
  • Click the button or option to submit your request. Some sites may have an additional verification step before submitting.
  • Once you have submitted your request, wait for Apple’s response. They should contact you by email or through other means you specified.

If you cannot find a contact form, check the website’s help section or look for specific information in the FAQs. You can also try to contact Apple by phone if the online form does not meet your needs.


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