- Need more details about the various Sunrise offers?
- Seeking to contact your provider to report a relocation?
- When can the customer service of this company be contacted?
- Have inquiries about your contract?
- How to make a complaint to Sunrise?
This page consolidates all the contact information for this Swiss private telecommunications company.
About Sunrise: offers, products, services
Owned 100% by Liberty Global, Sunrise is the second mobile operator in Switzerland. Its legal headquarters are in Zurich, but the company is also present in Bern, Lausanne, Bienne, Manno (Tessin), and Meyrin. Initially, this operator is mainly known for its fixed telephony and Internet access offers.
Recently, the company has also been offering top-notch mobile telephony, Internet, TV, and fixed network services. Notably, its products target private and business clients. Today, the company has over 3 million private and business customers who use its services in the areas of mobile telephony, fixed network, and Internet.
Contact Sunrise: company coordinates
This telecommunications company’s website is full of useful information. Therefore, before contacting customer service, we recommend that you find information on the website. Clients can easily find answers to their questions on the Help Page.
Additionally, they can create a My Sunrise account and access many services. From this customer account, they can perform various operations. For example, view and pay bills, manage subscriptions, update customer data, check order status, and recharge a subscription.
However, it’s important to note that customer service assistance is essential for some requests. For this, various contact methods are available to you:
Contact Sunrise: Sunrise’s phone number
Want a prompt response? In that case, a phone call is the preferred contact method. Depending on the reason for your inquiry, there are several phone numbers to call your operator:
- General inquiry (billing, payment, contract…): 0800 707 707. This service is available from Monday to Friday, from 8 am to 7 pm.
- Sales hotline: 0800 707 505
- Report a relocation: 0800 707 708( available Monday to Friday from 08:00 to 22:00 and on Saturday from 10:00 to 22:00)
- Client advisor: 0800 707 504
Alternative contact methods
On its website, the company also offers a paid customer service for a minimum duration of 3 months, known as « Sunrise Premium Support ». With this service, customers will have access to the most experienced consultants. Additionally, it is also possible to visit a nearby point of sale.
On social media
This telecommunications company is active on social media. To stay updated with their latest news, subscribe to their accounts on:
- Facebook: https://www.facebook.com/SunriseCH
- Twitter: http://www.twitter.com/sunrise_de
- YouTube: http://www.youtube.com/user/SunriseSpots
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