- Are you seeking information about a postal service?
- What is the customer service number for La Poste?
- How to correspond with La Poste Suisse?
- How to reach the complaint service to report an issue?
The information and contacts shared on this page will help you connect with the La Poste Suisse customer service.
Introduction of the company and its services
Headquartered in Berne, La Poste Suisse is owned by the Swiss Confederation. The company offers a wide range of services:
- Mail distribution;
- Management of financial services;
- Passenger transportation;
- Philatelic service and operation of postal buses;
- Marketing of postal and non-postal items (stationery, mobile phones, computers, high-tech products, etc.)
The company has over 2,500 sales points in Switzerland. Due to the quality of its services, it is among the best postal companies globally.
Contact La Poste Suisse: phone number, form, mail
To inquire about various services, track a shipment, make a remark, suggestion, or complaint, there are many reasons for the public to contact the customer service of this postal company.
Therefore, to quickly handle customer requests, the company has published numerous useful information on its website.
Reach by phone and mail
Prior to contacting the customer service, you should get information on the website. However, for any specific requests, the assistance of a representative will be useful.
A phone call is the most effective means of contact if you want a prompt reply. Indeed, for urgent requests, feel free to call the company’s commercial support at +41 848 888 888. It is worth noting that this service is available from Monday to Friday from 7:30 am to 6:00 pm and on Saturdays from 8:00 am to 12:00 pm.
However, some requests such as complaints or technical information inquiries are challenging to handle over the phone. That’s why La Poste offers other communication methods:
- Mail: Poste CH Réseau SA, Contact Center Poste, Wankdorfallee 4, 3030 Berne
- Online contact form
On social media
To allow customers to easily reach the teams, La Poste is also available on social media. You can ask your questions online to a Community Manager who will either respond or direct you to the appropriate service:
- Facebook: https://www.facebook.com/swisspost
- Instagram: https://www.instagram.com/swisspost/
- YouTube: http://www.youtube.com/swisspost
- Snapchat: http://www.snapchat.com/add/swisspostjobs
- Twitter: https://twitter.com/PostSchweiz
- LinkedIn: http://www.linkedin.com/company/swiss-post
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