- How to reach DJI in Switzerland via email or phone?
- Do you want to track your order delivery?
- Would you like to lodge a complaint or request a refund?
By referring to this page, you will find all the details necessary to contact DJI in Switzerland.
All you need to know about DJI in Switzerland
Established in 2006 by Frank Wang, a former student of the University of Beijing, DJI, or Da-Jiang Innovations, specializes in the production of drones, aerial cameras, and consumer electronics in China.
Originally focused on producing drone components, the company made a turning point in 2008 with the release of its first drone, the Phantom, which saw remarkable commercial success and established DJI as a market leader in drones.
Currently, DJI ranks among the major global drone manufacturers, offering a wide range of products, from consumer drones to professional models.
The company also stands out for its significant role in developing new drone technologies, such as satellite navigation, computer vision, and artificial intelligence.
Since 2013, DJI has been present in Switzerland, distributing its products through a network of authorized dealers and offering a variety of products and services tailored to the Swiss drone market.
Exploring the products and services offered by DJI in Switzerland
DJI’s product range includes a variety of drones, from consumer models to professional versions, popular especially for aerial photography and videography.
The company also offers aerial cameras, compatible with drones or fixed cameras, as well as a range of consumer electronics such as stabilizers, tablets, and virtual reality headsets, valued for various applications.
Regarding services, DJI provides online and telephone technical support, a two-year warranty on its products, as well as a flexible return and exchange policy.
In addition, DJI offers various training on its products and services, repair services, and a comprehensive range of spare parts.
All contact details for reaching DJI’s customer service in Switzerland
Several methods are available to contact DJI’s customer service.
How to reach the company through the website?
You have the option to contact customer service online by visiting the company’s official website at https://store.dji.com/ and accessing the sectionPlease fill in the meticulously prepared contact form available under the « Contact » section, ensuring that all the required information is included. Upon submission of the form, the relevant team will provide you with personalized assistance.
How to reach DJI in Switzerland via phone?
If you have any inquiries regarding your order at DJI, feel free to get in touch with a member of the customer service team by dialing the +86 (0)755 26656677. The customer service is available to assist you from Monday to Friday, from 8 am to 9 pm, as well as on Saturday and Sunday, from 8 am to 7 pm.
What is the email address to contact DJI in Switzerland?
If your queries do not require an immediate response, you can send your requests via email to the following address: pr@dji.com or inform@dji.com. The DJI customer service team will handle your request.
How to keep up with the company’s news on social media?
If you prefer to use social platforms to communicate with DJI, you can connect with them on various networks. These channels provide a direct way to ask questions or share your concerns. Typically, companies are active on their social media accounts and respond to customer messages in a reasonable timeframe, especially on:
- YouTube
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